Terms And Conditions

SALES CONDITIONS

Every purchase on this shop online www.casettadimarzapanebijoux.com follows the following conditions:

Every purchase follows the general sales conditions published on the website. Before making a purchase please read this section.

Price, products and its characteristics.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

TERMS OF SALES

In order to contact with Casetta di Marzapane Bijoux you must be over 18 years old.

If your order is accepted we will inform You by email and we will confirm also the receipt of payment.

We invite You to print the confirmation email and conserve it.

If You don’t receive the confirmation please contact us, in the CONTACTS section.

Our products may have some difference from the catalogue pictures because all of them are handcrafted and this is their beauty and uniqueness.

 

PAYMENT

You can choose your payment term between the ones allowed by this website. No other payments will be accepted.

Payment allowed are credit card/Paypal, managed by the Paypal circuit.

You can pay with your credit card if you don’t have a PayPal account.

All transactions are protected by PayPal, including if you pay with a credit card.

 

DELIVERY

Free Delivery WorldWide : Secured and fast delivery all around the world
The order will be despatched in 2 working days from the confirmation, this terms are not for the customized articles, in this case delivery time will be agreed with Casetta di Marzapane Bijoux team.

The Website shows the availability of each product but this information is indicative and not bind for the Seller.

If You receive a damage packaging, please refuse it from the courier or accept it with reserve.

RETURNS TERMS AND CONDITIONS

Free Easy Returns
The following is applicable only to orders placed via this website. Goods bought in one of our Casetta Di Marzapane Bijoux stores must be returned to store.
Once received, goods that are not of satisfactory quality, not as described or are simply unwanted may be returned for a full refund. Simply return the goods in their original condition within 14 days of receipt. Please include your dispatch note as proof of purchase.Customers are also entitled to cancel their order for a full refund as long as this is done within 14 working days of receipt of your goods.

This can be done by contacting our customer services team at customerservice@casettadimarzapanebijoux.com We are open 9:30am to 8:30pm CET time Monday to Friday and 10am to 7pm CET time Saturday.
Please allow up to 14 days for your refund to be processed from the day you return the goods to us. Goods purchased in currencies other than UK Pounds Sterling, Euros, US Dollars, Danish Kroner and Russian Rubles will be refunded in local currencies at your bank or card issuers exchange rates.
The return will be not accepted for customized items.
It is not possible to return an item purchased from the CASETTA DI MARZAPANE BIJOUX eSTORE to a CASETTA DI MARZAPANE BIJOUX store or stockist. Please return all eSTORE orders to the eSTORE using the eSTORE returns policy.

Likewise it is not possible to return an item purchased from a CASETTA DI MARZAPANE BIJOUX store or stockist to the eSTORE.

ASSISTANCE

For any inquiries regarding purchases on www.casettadimarzapanebijoux.com please feel free to contact our Customer Service.

 

THE eSTORE RESERVES THE RIGHT TO CANCEL YOUR ORDER

During extremely busy periods it is possible to place an order for a product which may just have gone out of stock. In this case, the eSTORE reserves the right to cancel your order and you will be issued with a refund for the amount paid.

We apologise for any inconvenience.

GOVERNING LAW AND JURISDICTION

All the orders confirmed by Casetta di Marzapane Bijoux are made in Italy and in accordance with the law of Italy